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WOF: Marcia, how did you get to be so organized?

MARCIA: I tell the story in Simplify Your Life; I was a professional and came from the working world at home with three children under the age of 6. One Sunday I was standing in my kitchen and exclaimed, “Somebody’s got to get organized!”  I looked at my children and said, “I guess that would be me.”  That was 21 years ago.  I started to read everything on organization and found that it was written for men who sat at a desk all day. At that point I started to write my own material to get my own life in order.  I’ve been teaching it ever since.

WOF: What does a professional organizer do, exactly? 

MARCIA: Professional organizers meet with clients either in their home or office to create order and systems that make life easy. I’m a member of the National Association of Professional Organizers; there are about 2,000 of us around country doing this. It began in the mid-80s but it has snowballed and skyrocketed since.  You can hire a professional organizer for anywhere from 3 hours to a full day. They’ll take look at your things and put together a system to make it work for you.

WOF: Have the ‘organizing shows’ on television had an affect on
what you do?

MARCIA: That’s helped people become aware of what’s normal and what they can get improved.  It’s a need-based industry. I find that people are really not disorganized; their lives just escalate so that what worked before doesn’t work now. 


WOF: How do you become a professional organizer?

MARCIA: There are three parts to the business: 1/3 is organizing, 1/3 is running a business, and 1/3 is marketing yourself. The best way to market is to take before and after pictures of the organizing you’ve done for different family members and friends, enlarge them, and put them in a portfolio and on the Web.  And attend national conferences. Right now there is not a degree but in April there will be a certification available.

WOF: What do you find is the most common reason people call you for help?  Why ARE we all so disorganized? 

MARCIA: Too much to do and too little time. It’s said that we have 200 inputs a day and our brain can only hold 7 at a time. We’re reeling from email, phone calls, decisions, work load ― everything bombards us from different areas all at once. You just feel like your life is not your own. The Internet and email have really contributed; we feel like we have to answer email almost immediately and it puts a lot of pressure on people to get anything else finished. Turning on the computer first thing in the morning and turning it off last thing at night is getting us distracted; it makes it hard to focus on anything else.

The best time to make a change is when you’re in crisis or feel you have a crisis and want to change your life.

WOF: Really?  That seems like it would be a bad time to try to change!

MARCIA: In a crisis people sort out their priorities real fast – sometimes that’s the best time because you suddenly know what’s important. Those papers you didn’t file ― suddenly you need those papers. You need a paper system, an email system . . . I’m all about setting up systems to balance your daily life and live your day with ease. 

Here’s a motto for you:  Keep what is working, change what is frustrating.  That way you don’t become a perfectionist but instead work on things that are not working well for you.

WOF: How important is it, really, to be organized in our lives? 
What’s the payoff?

MARCIA: The faster the pace of your life, the more you need organization. It allows you to go faster and move through life more rapidly. It helps you accomplish so much more than you would have disorganized.

I remember having my twin aunts come to visit and I said, “You’ve both worked in offices for 30 years, what can I do to help this?”  (I had mail and papers stacked up on my kitchen counter.) They said ‘you need to get rid of this, stack this, toss this…’ I worked for three months to get it organized. I thought, No one told me that it’s easier to live organized than disorganized. People think “Oh, I’m trying to look good for other people, it doesn’t benefit me.”  It DOES benefit you.

WOF: What’s the hardest part of getting organized?

MARCIA: Focusing on one aspect. Let’s say I’m stressed at work: I’m thinking, I’m spending too much time on little things, I have too much paperwork, I don’t ever get to the larger projects. What do I do? Focus on one aspect and you’ll multiply the time you save. You can’t fix everything at once. If you just take time, for example, to set up a binder to fix disorganized staff meetings, you’ll feel calm and like ‘whew, I’ve found this part”.

Another important one is to set time boundaries.  In the book on Day 4 I talk about setting computer boundaries. I even have a computer Sabbath for 24 hours every weekend.  I think everyone should turn off their computer one day a week and I think it should sleep 8 hours every night. It’s a little thing but it gives you boundaries so you’re not getting inundated. 

Every victory counts toward your overall goal of successfully getting organized. If you take two minutes to clean your desk before you leave for lunch and before you leave for the day, cheer!

WOF: One of your corporate clients is the US Navy?  Can you tell us what you do/did for them? (If you tell us, will you have to kill us?)

MARCIA: I was in a Bible study and one lady was in the Navy. She said, “Can you come speak to the Women’s Federal Program.” Sure, I’ll try anything once. I was amazed ― they were women just like us; they needed to balance family, home, work.  In the last 10 months I’ve even flown to Japan and Korea and spoken to military wives. You’d think they’d be organized since they move so much but you can carry clutter with you anywhere in the world.

WOF: You don’t have to tell us everything on your Five-Year Calendar, but what do you have planned in the near future?

MARCIA: My husband and I are moving to Dallas April 1. In March I’m taking my first trip to Israel. . .

WOF: Are you going to organize the Middle East?

MARCIA: No, I’m just taking a tour. My new book, Simplify Your Space, comes out in September 2007.  And my Simplify Your Life Conferences begin in the fall across the country.

WOF: What are your top 3 tips for the hopelessly disorganized?  Give us something to start on while we’re waiting for your book to arrive in the mail.     

MARCIA: Here’s one for the hopelessly disorganized: make your bed and make your day. It takes 90 seconds to make your bed and it makes your room 60% clean. A minute and a half gets you 16 hours of order.

Two:  The 2-minute pickup:  before you leave, turn around and put everything away as fast as you can. That way you always come back to clean surfaces.

Three: keep the front 2/3 of every countertop empty. This gives you a clear line of sight when you walk into the kitchen. In the office keep the front 2/3 of your desk empty. It will help you accomplish more in less time.

Time Tips:  Learn to live your half hour well. On the hour and half hour ask yourself, What one thing am I going to accomplish well in the next half hour?  I’ll live a great life if I live my half hours well.
               
Write three personal goals at the top of your monthly calendar. They can be anything ― buy a new outfit, clean out old tax files, sign up for the gym, organize a file folder for receipts ― if you do 3 things a month you’ll accomplish 36 goals a year. That will make your life easier.  You’ll sail through life ― it’s just wonderful.

WOF: We see that one of your strategies is to “strive for five” contacts with friends weekly.  Did a certain unnamed cell phone company get that “5” idea from you?

MARCIA:  No, but it’s very similar!  I visited my daughter at Wheaton College and a professor there had the education majors meeting with at-risk high school students every week. They spent an hour with them doing their home work and talking. The professor told me that studies have shown if at-risk teens (or woman) have five adults regularly in their life they are more likely to succeed. I think it is so important because women have become so isolated with their jobs and family – they have nobody to open up to. Maybe the phone company also read that study! I encourage women to write down the five closest friends that they are in contact with every week and treat those people well. Stay in touch with them ― they are your network that keeps you afloat.

WOF: How do you write a book for people who don’t have time to read a book?

MARCIA: I had to write really short chapters so a person could read one short chapter every day and get everything they need to know to get more time in their life. I designed each chapter to begin with a story, a quote, and a time management principle that you could apply so your life would feel less stressed immediately. Also, there are 101 time-saving tips scattered throughout the book. If you can’t read a chapter you can at least read the tips!

I have 30 days of timesavers that will change your life. I get letters all the time from women who say, Wow, I didn’t know this! I‘m finding more time, I’m getting this done, it feels wonderful.

To sign up for Marcia’s monthly e-newsletter, containing short tips to help you gain control of your time (and “not let it slip out to the next highest bidder”), visit her Web site at organizingpro.com.

For more information about professional organizers, see the National Association of Professional Organizers at napo.net.

 
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